Vana — Support

A calm space to focus, together.

Something not working, or something you wish Vana did? We read everything.

support@vanafocus.com

Common questions

My session ended while the app was closed — did I lose my progress?

No. Focus time is measured by the clock, not by the app being open. A garden sit that finishes while the app is closed is credited the next time you open Vana, and a grove session's minutes count from when you joined.

I didn't get an egg from my session.

Eggs are meant to stay special — not every session earns one. Full sessions give you the best chance; 30-minute sits roll with reduced odds. Leaving a session early forfeits that session's egg.

How do invite codes work?

Share your code (Settings → Invite a friend). When a friend signs up and enters it — or taps your invite link — you each earn honey. One redemption per account.

How do I delete my account?

Settings → Delete account. This permanently removes your profile, companions, and focus history from our servers.

Privacy

Vana has no ads, no trackers, and never sells your data. Read the full privacy policy.